XCLN: Err Msg: The Item Could Not Be Displayed (147357)



The information in this article applies to:

  • Microsoft Exchange Client 4.0
  • Microsoft Exchange Client 5.0
  • Microsoft Exchange Windows NT client 4.0
  • Microsoft Exchange Windows NT client 5.0

This article was previously published under Q147357

SYMPTOMS

When you open a message using the Microsoft Exchange Client for Windows 3.x, Windows 95, or Windows NT, the following error message appears:
The item could not be displayed. You've exceeded the maximum amount of text.

CAUSE

You open, compose, or change a message that has a greater number of characters than 1,048,576 (0x100000 hex), the message body size limitation of Microsoft Exchange, version 4.0.

The above error message can also be received in the following cases:
  • There are problems loading or opening attachments.

    Check for low disk space, because the client needs to save the attachments temporarily on the local machine.

  • The client computer is low on memory.

    Close some applications and try the operation again.

WORKAROUND

  • Save the message in the Microsoft Exchange Viewer, by first selecting it, and then clicking Save As from the File menu.

  • Send large messages as attachments because each OLE object and file attachment counts as exactly one character only.

Modification Type:MinorLast Reviewed:8/17/2005
Keywords:kbprb kbusage KB147357