Mac Fine Artist: Error Type 11 Accessing Control Room (147271)
The information in this article applies to:
- Microsoft Fine Artist for the Macintosh 1.1
This article was previously published under Q147271 SYMPTOMS
When you try to go to the Fine Artist Control Room using the
COMMAND+SHIFT+A shortcut key combination, you receive an Error Type 11
message.
This problem occurs primarily on Power Macintosh or Performa computers
running Macintosh Operating System 7.5, but may occur with other
configurations.
RESOLUTION
To resolve this problem, contact Microsoft Product Support Services to
obtain Fine Artist for the Macintosh, version 1.10b.
- OR -
To obtain new or updated Microsoft products, call the Microsoft Sales
Information Center at (800) 426-9400. International customers should
see Microsoft's World Wide Offices Web site at:
NOTE: Occasionally this problem can be corrected if you turn off all
extensions and remove the MSKids Preferences file.
STATUS
Microsoft has confirmed this to be a problem in Fine Artist version 1.10
for the Macintosh. This problem was corrected in Fine Artist for
the Macintosh, version 1.10b.
This problem does not occur with Fine Artist version 1.0 for the Macintosh,
Creative Writer version 1.10 for the Macintosh, or Creative Writer/Fine
Artist for Windows/Macintosh, versions 1.10a and 1.10c.
| Modification Type: | Minor | Last Reviewed: | 8/31/2005 |
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| Keywords: | kbmm KB147271 |
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