XCLN: Unread Message Count Not Updated Correctly (146836)
The information in this article applies to:
- Microsoft Exchange Client 4.0
- Microsoft Exchange Windows NT client 4.0
This article was previously published under Q146836 SUMMARY
If you create a second instance of the same Personal Folder (PST) in one
profile and copy a message to one of them, the unread message count will
only be updated correctly in one of the Personal Folders.
MORE INFORMATION
Basically, what you are doing is creating two Personal Folders that point
to the same file. Exiting the Microsoft Exchange client and logging back in
will update the unread message counts correctly, but you will have to do
this every time a change is made to the folder.
STATUS
Microsoft Exchange does not support having multiple stores in one profile
point to the same file. This is by design.
| Modification Type: | Minor | Last Reviewed: | 8/17/2005 |
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| Keywords: | KB146836 |
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