Macintosh Bookshelf '95 ErrMsg: Please Insert the Microsoft... (146119)
The information in this article applies to:
- Microsoft Bookshelf for the Macintosh 1995 edition
This article was previously published under Q146119 SYMPTOMS
When you start Bookshelf, you receive the following error message:
Please insert the Microsoft Bookshelf '95 disc in the CD-ROM drive
CAUSE
Some of the Bookshelf compact discs contain the wrong volume name. These
discs are named "Bookshelf 95 for Mac X," rather than "Bookshelf '95."
Because the compact disc is not correctly named, the program does not
recognize that the disc is in the drive.
STATUS
Microsoft has confirmed this to be a problem with the 1995 edition of
Bookshelf for the Macintosh. The problem has been resolved and systems are
currently being shipped with the correctly named compact disc.
RESOLUTION
When the disc is in the CD-ROM drive, the disc icon is displayed on the
desktop. This icon should be named "Bookshelf '95." If another name appears
with the icon, you need to order a new compact disc.
MORE INFORMATION
Many hardware resellers bundle various software application programs
on new computer systems. Bookshelf for the Macintosh, 1995 edition,
may be one of these bundled products.
| Modification Type: | Major | Last Reviewed: | 12/15/1999 |
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| Keywords: | KB146119 |
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