Works: Err Msg Printing Envelopes to DeskJet 850c/855c (145751)
The information in this article applies to:
- Microsoft Works 3.0
- Microsoft Works 3.0a
- Microsoft Works 3.0b
- Microsoft Works 4.5
- Microsoft Works 4.5a
- Microsoft Works for Windows 95, version 4.0
- Microsoft Works for Windows 95, version 4.0 4.0a
This article was previously published under Q145751 SYMPTOMS
When you print an envelope to the Hewlett-Packard (HP) DeskJet 850c/855c
from Works, you receive one of the following errors messages:
Works 3.0:
The page size and orientation settings for your printer do not match the
page size settings in your document.
Works 4.0, 4.5, and 4.5a:
The document and printer settings do not match. Continue Anyway?
NOTE: If you click Continue, the envelope prints correctly.
This error message occurs if you are using version 7.0, 7.1 or 8.0 of the
DeskJet 850c/855c printer driver.
RESOLUTION
To avoid this error message, do the following:
- On the File menu in Works, click Page Setup.
- Select the Source, Size and Orientation Tab.
- Set the Paper Source to Default Tray.
NOTE: By default, the Paper Source is set to In
Tray.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
| Modification Type: | Major | Last Reviewed: | 11/15/2004 |
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| Keywords: | kbprb KB145751 |
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