IIS Services Stop with Large Client Requests (143484)
The information in this article applies to:
- Microsoft Windows NT Server 4.0 Terminal Server Edition
- Microsoft Internet Information Server 2.0
- Microsoft Internet Information Server 3.0
- Microsoft Windows NT Server 4.0
This article was previously published under Q143484 SYMPTOMS
Microsoft Internet Information Server services are stopped and a Dr.
Watson error, which references the Inetinfo.exe process, is generated.
CAUSE
The Internet Information Server service stops when it receives a client
request (such as URLs and headers) that contains between 4 and 8 kilobytes
of data from a browser.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
For your convenience, the English version of this post-SP3 hotfix has been
posted to the following Internet location. However, Microsoft recommends
that you install Windows NT 4.0 Service Pack 4 to correct this problem.
STATUS
Microsoft has confirmed this to be a problem in Internet Information
Server versions 2.0 and 3.0.
This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
| Modification Type: | Major | Last Reviewed: | 12/8/2003 |
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| Keywords: | kbbug kbfile kbfix KB143484 |
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