XCLN: New Mail Notification Not Visible with Screen Saver (143381)
The information in this article applies to:
- Microsoft Exchange Windows NT client 4.0
This article was previously published under Q143381 SYMPTOMS
When you receive new mail on a Windows NT computer that has an active
screen saver, the New Mail notification box will not have the focus. When
the screen saver is disabled, the New Mail notification box is not visible
and Microsoft Exchange appears to be hung.
CAUSE
This is by product design. When new mail arrives, the Display a
Notification Message option displays a dialog box stating that new mail has
been delivered and asks if you want to read the new mail now. If the
Exchange client is in the foreground, and new mail is received when the
screen saver is active, disabling the screen saver and clicking anywhere in
the Exchange client results in an error. This is due to the modal nature of
the Windows NT Exchange client.
If another application is in the foreground or Microsoft Exchange is
minimized and new mail is delivered when the screen saver is active, press
ALT+TAB to get back to Microsoft Exchange. This will bring the new mail
notification to the foreground.
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
|---|
| Keywords: | KB143381 |
|---|
|