PPT7: Invalid Data Error Clicking "Send to Genigraphics" (140993)

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

In PowerPoint, when you click Send To Genigraphics on the File menu, you may receive the following error message:

The file, <file name>.gna contains invalid data and will not be sent to Genigraphics.

CAUSE

The following Windows 95 registry key is corrupted:

   HKEY_CURRENT_USER\Software\Genigraphics\Wizard\7.0\Order

RESOLUTION

To work around this problem, delete the Order key from the registry and run the Genigraphics wizard again.

For information about how to edit the registry, view the Changing Keys And Values online Help topic in Registry Editor (Regedit.exe). Note that you should make a backup copy of the registry files (System.dat and User.dat) before you edit the registry.

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows 95. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

To delete the order key from the registry:

On the Start menu, click Run.
In the Open box, type Regedit.

Expand the HKEY_CURRENT_USER key until you see this folder:

     HKEY_CURRENT_USER\Software\Genigraphics\Wizard\7.0\Order.

Delete the Order folder only.
Run the Genigraphics wizard again.

MORE INFORMATION

The first time you run the Send To Genigraphics wizard and fill out all of the order information such as name, address, and billing, a new Windows 95 registry key called "Order" is created. This registry key retains the order information so that you do not have to retype it every time you run the wizard.