Using the Operator Agent Tool Included with Unimodem V (140514)

SUMMARY

Microsoft has released an enhanced version of the Unimodem VxD for Windows 95 that is optimized for use with the new line of voice-capable modems being released by numerous vendors. These modems are listed in the Unimodem V Readme.txt file.

To showcase some of the advanced TAPI abilities of Unimodem V, an application known as Operator Agent is included with Unimodem V. Operator Agent monitors the modem and directs incoming calls to Microsoft Fax, Dial-Up Server, or a Windows 95 voice messaging application.

MORE INFORMATION

To use Operator Agent, a voice messaging application must be running in addition to either Dial-Up Server or Microsoft Fax. No voice messaging application is included with Unimodem V or Windows 95.

The primary purpose of Operator Agent is to allow software application developers to write and implement voice messaging software in Windows 95. For information about how to use Operator Agent, please see the Readme.txt file that is provided with Unimodem V.

NOTE: The Unimodem V Readme.txt file is also available in the following article in the Microsoft Knowledge Base:

140323 Microsoft Unimodem V Readme.txt File

By default, Operator Agent answers calls and plays a greeting notifying the caller to press 1 for voice mail, 2 for fax, or 3 for data. This order can be adjusted by clicking Properties in the Microsoft Operator Agent dialog box and then clicking Call Routing Priorities. If you change the Call Routing properties, you must use a microphone to record a new greeting. To change the default greeting, click Properties and then click Initial Greeting. If Operator Agent cannot determine the type of incoming call, it passes the call to the first application listed in the Call Routing properties.

Please note that if a 16-bit program has control of the modem when an incoming call is detected, Operator Agent cannot answer the call, or displays an "Out of memory" error message.