XADM: DS Crashes With Dr. Watson In Details.c (140338)
The information in this article applies to:
- Microsoft Exchange Server 4.0
This article was previously published under Q140338 SYMPTOMS
When you try to obtain details of a queued message in the Microsoft
Exchange Message Transfer Agent (MTA) property page, using the Microsoft
Exchange Administrator program, the Microsoft Exchange Directory service
(DS) may crash with a Dr. Watson error. If Microsoft Exchange and Windows
NT symbols are installed, the Dr. Watson dump will show the crash in
Details.c.
CAUSE
The call made to the DS to obtain the details of the message expects a
certain number of attributes to be returned. In some cases, these return
values can be pulled from bad memory. This causes the DS to crash.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0. This problem was corrected in Microsoft Exchange Server 4.0
U.S. Service Pack 2. For information on obtaining the service pack, query
on the following word in the Microsoft Knowledge Base (without the spaces):
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | kbusage KB140338 |
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