XCLN: Err Msg: TCP/IP Is Required to Run Internet Mail (139642)


The information in this article applies to:

  • Microsoft Exchange Client 4.0
  • Microsoft Exchange Client 5.0
This article was previously published under Q139642

SYMPTOMS

When you use Internet Mail from a Microsoft Exchange, version 4.0, Windows 95 client the following error message appears:
TCP/IP is required to run Internet Mail and is not installed on your computer. To install TCP/IP, click the Network icon in the Control Panel. Click Add, then click Protocol. Click Microsoft, then install TCP/IP.

CAUSE

The TCP/IP protocol is not installed on your computer. Internet Mail depends on TCP/IP to connect to other Internet Mail hosts.

RESOLUTION

Follow the directions given in the error message to install TCP/IP.
Modification Type:MinorLast Reviewed:8/16/2005
Keywords:kbnetwork KB139642
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