Word for Windows 95: Problems Merging to Fax (139465)
The information in this article applies to:
- Microsoft Word for Windows 95
This article was previously published under Q139465 SYMPTOMS
When you perform a mail merge to fax, one of the following problems occur:
CAUSE
One of the choices during the fax process is to send the fax "As
Attachment." This option is designed to allow the document being merged to
retain its formatting (font, size, graphics, and so forth). When using this
option, the fax-rendering system will "time-out" after the second record.
When the time-out occurs, the fax system deletes the document that Word
expects to find and use during the merge process. The result is that the
merge process is unsuccessful.
STATUS
Microsoft has confirmed this to be a problem in Word for Windows 95,
version 7.0. This was fixed in Word for Windows 95, version 7.0a (See
Q145523 for List of Fixed Bugs in Word 7.0a for Windows 95)
WORKAROUNDMethod 1
Do not use the Send As Attachment option. By not selecting this
option, the records will merge with plain text formatting, but
all records will fax successfully.
Method 2
Use the As Attachment option, but merge the records two at a time. For example, merge records 1 and 2, then 3 and 4, and so on.
Modification Type: | Minor | Last Reviewed: | 8/17/2005 |
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Keywords: | kbmerge kbprint KB139465 |
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