Mac Encarta: Animations Play with Faded or Unusual Colors (139319)



The information in this article applies to:

  • Microsoft Encarta 1994 The Complete Multimedia Encyclopedia
  • Microsoft Encarta 96 Encyclopedia for Macintosh
  • Microsoft Encarta 95 The Complete Interactive Multimedia Encyclopedia for Macintosh
  • Microsoft Encarta 97 Encyclopedia for Macintosh

This article was previously published under Q139319

SYMPTOMS

When you play an animation in Encarta, the screen colors may appear faded or unusual, and the border around the animation may be pink.

CAUSE

This behavior can occur if Encarta cannot change the display color palette to 16 colors.

RESOLUTION

STATUS

Microsoft has confirmed this to be a problem in Encarta 1994, 1995, 1996, and 1997.

MORE INFORMATION

To correctly play an animation, Encarta needs to change the display color palette to 16 colors. If Encarta cannot change the display color palette, the animation plays with distorted colors.

This issue can occur on certain Power Macintosh computers with high performance video cards installed.

Modification Type:MinorLast Reviewed:12/21/2004
Keywords:kbdisplay kbenv kbgraphic kbHardware kbui KB139319