Off Err Msg: The Folder "<Path>" Isn't Accessible . . . (138057)
The information in this article applies to:
- Microsoft Office 97 for Windows
- Microsoft Office for Windows 95
- Microsoft Office for Windows 95 7.0a
- Microsoft Excel 97 for Windows
- Microsoft Excel for Windows 95
- Microsoft Excel for Windows 95 7.0a
- Microsoft PowerPoint 97 for Windows
- Microsoft PowerPoint for Windows 95
- Microsoft Word 97 for Windows
- Microsoft Word for Windows 95
- Microsoft Word for Windows 95 7.0a
This article was previously published under Q138057 SYMPTOMS
When you try to save a document, one of the following error messages
may appear
The folder "<path>" isn't accessible. It may be on an unavailable
volume, or protected with a password.
-or-
The filename, specification, or location <file name> is not valid.
Check your typing.
-or-
The file name contents must specify a wildcard query, or the name of a
single file to save.
where <path> is the location you are saving the file to, and <file name>
is the name of the file.
CAUSE- The place where you are trying to save your file is not available.
-or-
- You are trying to save a file with an invalid character in the
file name. Some characters have special purposes and aren't valid
within file names. Examples of these characters are:
< (less-than sign)
> (greater-than sign)
| (pipe)
/ (forward slash)
\ (backward slash)
: (colon)
WORKAROUND
If the place where you are trying to save your file is unavailable, save
the file to a different location.
If you have tried to use an unusual character in the file name, remove it
from the file name.
STATUS
Microsoft is researching this problem and will post new information here
in the Microsoft Knowledge Base as it becomes available.
MORE INFORMATION
The following characters cannot be included in file names in Windows 95:
For example, the error message
The folder "(path)" isn't accessible. It may be on an unavailable
volume, or protected with a password."
is either caused by a genuinely unavailable destination, or it can be
caused by having the "<" or ">" symbol in the file name.
Similarly, the error message
The filename, specification, or location (filename) is not valid.
Check your typing.
can be caused by including "/" or "\" in the name, as both of these
characters are typically used when indicating a subfolder or network
directory.
Depending on the placement of any of these characters, different error
messages may be returned.
For example, trying to save a file named "test/test" (when there is no
subfolder named "test") will return the following error message:
The folder "(path)" isn't accessible. It may be on an unavailable
volume, or protected with a password.
On the other hand, trying to save a file named "test/" will return the
following error message
Cannot save. "(filename)" is an invalid filename.
For additional information, please see the following article(s) in the
Microsoft Knowledge Base:
142982 How Windows 95 Generates 8.3 File Names from Long File Names
120138 Errors Creating Files or Folders in the Root Directory
| Modification Type: | Minor | Last Reviewed: | 8/17/2005 |
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| Keywords: | KB138057 |
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