STOP 0x00000077 with Two MYLEX DAC 960 in the Same Computer (137967)


The information in this article applies to:

  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 3.51
This article was previously published under Q137967

SYMPTOMS

On a computer that has two MYLEX DAC 960 controllers, Windows NT hangs or traps randomly with the following stop error:
STOP 0x00000077 (0x00000103, 0xc0000185, 0x00000001, 0x00005000)

The STOP error and the second parameter (0xc0000185) are always the same, the other parameters may or may not vary.

CAUSE

The MYLEX controllers go off-line randomly. Although the MYLEX controller is on the Hardware Compatibility List (HCL) for Windows NT 3.5 and 3.51, a multiple-controller configuration was not tested.

RESOLUTION

Upgrade the firmware of the MYLEX controllers to version 2.16. This firmware revision can be obtained from MYLEX Corporation.

These controllers can handle multiple devices and several levels of RAID. Therefore, you may be able to meet your configuration needs with only one MYLEX DAC 960 controller installed in your computer.

MYLEX DAC 960 controllers are manufactured by MYLEX Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Modification Type:MajorLast Reviewed:12/16/2003
Keywords:KB137967
©2003 Microsoft Corporation. All rights reserved.