Cover Pages May Be Unavailable in Microsoft Fax (137589)


The information in this article applies to:

  • Microsoft Windows 95
This article was previously published under Q137589

SYMPTOMS

When you send a fax from Microsoft Exchange, you may be unable to select a fax cover page. When this occurs, there are no cover page files listed in the Compose New Fax Wizard, or in the Default Cover Page section of the properties for Microsoft Fax.

CAUSE

This problem can occur if the Archive attribute has been removed from the .cpe files in the Windows folder, or if you have created a cover page in an unrecognized format, even if the Archive attribute is set correctly.

NOTE: The Archive attribute is often removed by backup programs. If you perform frequent backups, you may want to create a batch file containing the MS-DOS ATTRIB command to restore the file's Archive attribute.

RESOLUTION

This problem is resolved by the following updated file for Windows 95: 
   COVERPG.EXE version 4.00.962 (2/6/96, 147,456 bytes) and later
To obtain this file, see the "Instructions for Downloading" section below.

Installation

To install the updated file, follow these steps:
  1. Download the COVERPG.EXE file from one of the online services listed below to an empty folder.
  2. In My Computer or Windows Explorer, double-click the COVERPG.EXE file you downloaded in step 1.
  3. Follow the instructions on the screen.

Instructions for Downloading

The following file is available for download from the Microsoft Download Center:

Download Coverpg.exe now

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

MORE INFORMATION

Manual Restoration of the Archive Attribute

Microsoft recommends you obtain the COVERPG.EXE file to resolve this issue; however, to manually restore the Archive attribute for the .cpe files, you can use one of the following methods.

Method 1:

Use Windows Explorer to restore the Archive attribute to the .cpe files. To do so, follow these steps:
  1. Use the right mouse button to click a .cpe file in the Windows folder, and then click Properties on the menu that appears.
  2. Click the Archive check box to select it, and then click OK.
  3. Repeat steps 1-2 for each .cpe file in the Windows folder.
Method 2:

Rename the custom cover pages to something else. This should restore the default cover pages.

File Installed

The following file is installed when you install Coverpg.exe: 
   File name      Folder           Size      Date       Version
   ---------------------------------------------------------------
   Awfxcg32.dll   Windows\System   116,224   12/01/95   4.0.962
Modification Type:MinorLast Reviewed:8/9/2004
Keywords:kbdownload kbfile kbgraphxlinkcritical KB137589
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