PRJ41: "Cannot Access/Open File" Error Message Opening File (136642)


The information in this article applies to:

  • Microsoft Project for Windows 95 4.1
This article was previously published under Q136642

SYMPTOMS

In Microsoft Project, when you open a file using the Open dialog box, you may receive the following error message:
Cannot access file.
When you open a file by clicking the filename on the list at the lower part of the File menu, you may receive the following error message:
Cannot open file.

CAUSE

These problems occur when there is not enough memory available in Microsoft Windows 95. These error messages are confusing because they do not indicate why you cannot open the file or give you any information about how to correct this problem. Additionally, a different message is displayed depending on how you open the file.

If the memory available on your computer is too low, the Open dialog box does not appear when you click Open on the File menu.

RESOLUTION

If you are receiving one these error messages when you open a file in Microsoft Project, there may not be enough memory available in Windows 95. To free up available memory in Windows, you may need to close down programs that are running, or you may need to configure Windows to use virtual memory.

For additional information about using virtual memory in Windows 95, please see the following article(s) in the Microsoft Knowledge Base:

128327 How Windows 95 Manages Virtual Memory

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

REFERENCES

For more information about troubleshooting memory problems in Microsoft Windows, click the Index tab in Windows Help, type the following text memory, troubleshooting

and then double-click the selected text to go to the "Memory Troubleshooter" topic.
Modification Type:MajorLast Reviewed:11/5/2000
Keywords:kbinterop kbusage KB136642
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