Windows NT 3.51 Hangs After Installing 3C590/3C595 NIC Driver (133304)


The information in this article applies to:

  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Server 3.51
This article was previously published under Q133304

SYMPTOMS

Shortly after you install the driver for the 3COM EtherLink III PCI 3C590 or 3C595 network interface card (NIC), your computer stops responding (hangs). The computer may also hang during bootup.

RESOLUTION

To correct this problem, do one of the following:
  • If your computer uses a Micron motherboard BIOS:

    According to Micron Technical Support, you can correct this problem by upgrading the motherboard BIOS to version 08. You can obtain the BIOS update, HI_08.ZIP, from the Micron bulletin board system (BBS) at (208) 465-8982. For more information, contact Micron Technical Support at (208) 465-3434.


-or-


  • If your computer does not use a Micron motherboard BIOS:

    Download the file 3C59XX.EXE from 3COM's BBS or by contacting 3COM's technical support. 3COM's BBS number is (408) 980-8204. The file is a self-extracting archive which contains diagnostics and drivers. The OEMSETUP.INF and EL59X.SYS files are located in the NDIS\WINNT35 subdirectory created by executing 3C59XX.EXE. This file can also be found in the AskThreeCom forum on CompuServe. 3COM's technical support number is (800) 876-3266.
The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Modification Type:MajorLast Reviewed:10/23/2003
Keywords:kb3rdparty kbsetup KB133304
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