FTPSVC Orphans Connections, Uses Up Virtual Memory (131241)


The information in this article applies to:

  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Server 3.51
This article was previously published under Q131241

SYMPTOMS

Symptoms may include dropping ftp users, "Not enough storage to process this command" error message, growing page file, and other signs of virtual memory exhaustion.

CAUSE

FTPSVC may experience internal difficulties and start "orphaning" ftp users. As the list of open resources expands, virtual memory is exhausted.

RESOLUTION

To correct this problem, install the latest U.S. Service Pack for Windows NT version 3.51.

Microsoft corrected this problem with the modified file, FTPSVC.DLL. This fix was tested on ftp.microsoft.com, which performs over 50,000 anonymous ftp logons per day.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. This problem has been corrected in the latest U.S. Service Pack for Windows NT version 3.51. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Modification Type:MajorLast Reviewed:11/4/2003
Keywords:kbnetwork KB131241
©2003 Microsoft Corporation. All rights reserved.