Application Events 2000 & 3001 Appear While Monitoring SFM (130000)
The information in this article applies to:
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Datacenter Server
- Microsoft Windows NT Advanced Server
- Microsoft Windows NT Server 3.5
- Microsoft Windows NT Server 3.51
- Microsoft Windows NT Server 4.0
- Microsoft BackOffice Small Business Server 4.0
- Microsoft BackOffice Small Business Server 4.5
This article was previously published under Q130000 SYMPTOMS
While you are monitoring Services for Macintosh (SFM) in Windows NT Server
Performance Monitor, the following Application log events appear in Event
Viewer:
Event ID: 3001
Source: ATKCTRS
Type: Error
Description: Unable to open ATK for R access. Returning IO
Status Block in Data.
Event ID: 2000
Source SFMCTRS
Type: Error
Description: Unable to open driver containing SFM file server
performance data. To view the MacFile counters from PERFMON.EXE,
make sure the MacFile service has been started.
CAUSE
These events indicate a problem with Performance Monitor not being able to
communicate with the Appletalk Protocol. These events are logged in the
Application event log while monitoring Appletalk or MacFile Server in
Performance Monitor when:
- SFM is not installed or started.
- The Appletalk protocol device or File SFM service is stopped.
- You have a bad network interface card (NIC) or network cabling.
- Macintosh seed routing is enabled in SFM with incorrect or conflicting
parameters.
MORE INFORMATION
There are two counters that performance monitor contains which allows a
user to monitor how SFM is behaving on a Windows NT server. In performance
monitor, you can select MacFile Server and Appletalk. These are represented
by the SFMCTRS.DLL and ATKCTRS.DLL files respectively.
Occasionally when viewing a event log on a Windows NT Server you may notice
events that have a source of SFMCTRS or ATKCTRS. If there are a large
number of events it could be an indication of problems with the SFM on the
server.
| Modification Type: | Major | Last Reviewed: | 5/6/2003 |
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| Keywords: | kbenv KB130000 |
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