MSB Human: Computer Stops Responding on Exit (124968)

SYMPTOMS

Your computer may stop responding (hang) when you click the Exit signs that appear in various places in Explores The Human Body if you are using an S3 864 or S3 964 video chip set and driver.

RESOLUTION

WORKAROUND

To work around this problem, exit the program without clicking the Exit signs. Clicking the Exit sign takes you through an animated exit sequence, which makes the computer stop responding.

To avoid the exit signs, press and hold down the ALT key while you press the F4 function key (ALT+F4).

NOTE: If you use the ALT+F4 exit sequence, information about the places you have visited is saved.

In some instances, usually with newer versions of the S3 drivers, it is possible to resolve the problem by using Animation Option #1 in the Bus Stop Utility, instead of using ALT+F4 to exit.

MORE INFORMATION

The S3 864 and S3 964 chip sets are relatively new (late 1994), and there is no known driver that allows them to function correctly in the Exit sequence in Magic School Bus Explores the Human Body.

NOTE: The S3 964 driver may not work with all S3 964 chipsets because many OEM companies modify the video card in such a way that only their own drivers will work.

The S3 products included here are manufactured by S3, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.