PC WRmt: Err Msg: Postoffice Has Not Accepted Mail Item (123248)
The information in this article applies to:
- Microsoft Mail Remote for Windows 3.2
This article was previously published under Q123248 SYMPTOMS
When version 3.2 of Microsoft Mail Remote for Windows has mail queued up
and dials into the EXTERNAL.EXE machine at the postoffice, the following
error may be displayed after a connection has been established:
Postoffice has not accepted mail item
EXTERNAL.EXE will log the following error in the log file:
Connection end. Disk storage full.
CAUSE
This error could be caused by missing subdirectories under the MAI or ATT
directory.
RESOLUTION
The MAI directory has 16 subdirectories, MA0 through MAF. The ATT directory
has 16 subdirectories, AT0 through ATF. Missing subdirectories are often a
result of backup and restore processes that are not configured to include
empty directories or zero-length files. The POPULATE.MSM file is used to
ensure the directory is not completely empty.
If subdirectories are missing from the MAI or ATT directory, either restore
them from a backup copy. If no backup exists, create them using the
MS-DOS Make Directory (MD) command and copy POPULATE.MSM from another mail
subdirectory, then change the attribute to read only.
NOTE: If you do not restore from backup copies but you just re-create the
missing subdirectories, any mail messages or attachments in the directory
prior to its loss will no longer be available.
| Modification Type: | Major | Last Reviewed: | 11/5/1999 |
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| Keywords: | KB123248 |
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