Err Msg: Error 720: No PPP Control Protocols Configured (122748)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 3.51
  • Microsoft Windows NT Server 4.0
This article was previously published under Q122748

SYMPTOMS

When you attempt to connect to a Remote Access Service (RAS) Server using the TCP/IP protocol, you may receive the following error message:
Error 720: No PPP control protocols configured.

CAUSE

The RAS Server to which you are dialing does not have the TCP/IP protocol installed or configured for RAS.

RESOLUTION

To resolve this issue, edit your phone book entry to use the same protocol the RAS Server is using.

MORE INFORMATION

For more information on RAS Error 720, please see the following articles in the Microsoft Knowledge base:

ARTICLE-ID: 152605
TITLE : RAS Error 720 When Dialing Out

ARTICLE-ID: 123298
TITLE : RAS Errors 611 and 720 With PPP or SLIP

Modification Type:MajorLast Reviewed:5/6/2003
Keywords:kbnetwork KB122748
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