CONN: Stuck Handshake File When Postoffice on NTAS 3.1 (121917)
The information in this article applies to:
- Microsoft Mail Connection for PC and AppleTalk Networks 3.2
This article was previously published under Q121917 SYMPTOMS
When the Mail Connection Gateway version 3.2 MACGATE directory is on an
Microsoft Windows NT Advanced Server (NTAS) version 3.1 volume that is
shared to the Macintosh via Services For Macintosh (SFM), the "handshake"
file used by the Connection Gateway to verify that the opposite side of the
gateway is still operating can become "stuck" in the pctomac subdirectory.
As a result, it is not deleted by the Microsoft Mail for AppleTalk Networks
mail server running the Macintosh component of the gateway. Mail will
continue to flow from AppleTalk Mail to Mail for PC Networks, but will not
move from Mail for PC Networks to AppleTalk Mail.
CAUSE
The directory view presented to the Macintosh by SFM does not match the
directory view seen by MS-DOS or by Windows NT. The handshake file in the
pctomac directory is not visible to the Macintosh; thus, the Macintosh
cannot delete it. This causes the PC component to believe the Macintosh has
stopped running, so it will not put mail into the pctomac directory. It
will continue to process the mactopc directory; thus, the Macintosh
component will continue to move messages to the pctomac directory.
RESOLUTION
Upgrade the NTAS version 3.1 server to NTAS version 3.5. This version of
NTAS and the corresponding SFM do not display this behavior.
| Modification Type: | Major | Last Reviewed: | 11/11/1999 |
|---|
| Keywords: | KB121917 |
|---|
|