Unable to Browse or Connect to Microsoft Networking Print Server (121908)
The information in this article applies to:
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Workstation 4.0
- Microsoft Windows NT Server 3.5
- Microsoft Windows NT Server 3.51
- Microsoft Windows NT Server 4.0
This article was previously published under Q121908 SYMPTOMS
In some cases Browsing and Connecting to Windows NT and/or Windows 95
Network Printers may not function correctly. The Browse list will be blank
and if a direct path is entered for Connect To Printer, one of the
following error messages appears:
Could not connect to printer. The printer name is invalid.
Cannot locate network printer name CAUSE
This problem is caused by the Order value in the Print\Providers section
in the Registry not containing the correct entries. Rather than correctly
listing "LanMan Print Services," "Microsoft Windows Network" is listed
instead. This causes the LanMan Provider key, which specifies the
dynamic-link library (DLL) to be used for LanMan print shares, to not be
found and thus Print Manager is unable to Browse or Connect to Windows NT
Printer Shares.
RESOLUTION
To correct both the Browsing and Connect to problems, change the Registry
entry to the correct provider. In the Registry, use the following path:
WARNING: Using Registry Editor incorrectly can cause serious, system-wide
problems that may require you to reinstall Windows NT to correct them.
Microsoft cannot guarantee that any problems resulting from the use of
Registry Editor can be solved. Use this tool at your own risk.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Providers
In the Order value, remove the following entry:
Microsoft Windows Network
Then add the following entry:
LanMan Print Services
There may also be an entry for NetWare printer shares; that does not need
to be removed or changed.
Modification Type: | Major | Last Reviewed: | 5/6/2003 |
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Keywords: | kbprint KB121908 |
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