PC Win: MS Word Attachments Open Multiple Copies of Program (121799)
The information in this article applies to:
- Microsoft Mail for Windows 3.0
- Microsoft Mail for Windows 3.0b
- Microsoft Mail for Windows 3.2
- Microsoft Mail for Windows 3.2a
This article was previously published under Q121799 SYMPTOMS
When you open Mail attachments using Microsoft Word version 6.0 for
Windows, Word may open multiple instances of itself. This behavior can
potentially create resource problems in Microsoft Windows.
CAUSE
Microsoft Word 6.0 for Windows normally allows for multiple documents to be
open in one instance of the program. For this to occur, the documents must
be opened from within the active Microsoft Word for Windows session. When
documents are associated with the executable file (WINWORD.EXE), Word for
Windows does not determine whether an instance of the program is running;
it just opens an instance of the program executable file for that
particular document. Subsequently opening other documents attached to Mail
messages will result in additional instances of the program being started.
This behavior is the way Microsoft Word for Windows is designed to handle
opening separate document files directly; it is not caused by the Microsoft
Mail for PC Networks Windows client.
RESOLUTION
You can avoid this problem by associating a .DOC file with "Microsoft Word
6.0 Document" rather than with WINWORD.EXE.
| Modification Type: | Major | Last Reviewed: | 12/3/2003 |
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| Keywords: | KB121799 |
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