PUB: Changed Printer Setup Options Not Retained by Publisher (121536)
The information in this article applies to:
- Microsoft Publisher for Windows 2.0
- Microsoft Publisher for Windows 2.0a
- Microsoft Publisher for Windows 3.0
This article was previously published under Q121536 SYMPTOMS
Printer setup options that you change in Windows Control Panel may not be
reflected in Publisher. (Some options available in Control Panel are not
available in print setup in Publisher; therefore, these changes must be
made in Control Panel.)
STATUS
Microsoft has confirmed this to be a problem in Publisher versions 2.0,
2.0a, 3.0 and 97. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.
WORKAROUND
To correct the problem:
- From Windows Control Panel, select the desired settings, and exit to
save the settings.
- From the File menu in Publisher, choose Print Setup.
- Select a different printer under Specific Printer and click OK.
- From the File menu in Publisher, choose Print Setup again, and change
the printer back to your default, or usual, printer driver.
MORE INFORMATION
Publisher saves printer-specific information with a publication (including
those that are inaccessible through Publisher) the first time you choose
the OK button in the Publisher Print Setup dialog box. However, some of the
options that printer drivers provide are not available through Publisher.
Because of this limitation, you may need to make some changes using Windows
Control Panel.
If you then change the printer setup options using Windows Control Panel,
the changes are not reflected in Publisher because specific printer options
were saved with your publication. Changing the Control Panel has no effect
on those specific settings in your publication.
To update settings made using Windows Control Panel that are not available
in the Print Setup dialog box in Publisher, you can force Publisher to
"flush" (reset) the saved settings for the printer in your publication by
changing the default printer in Print Setup and then immediately changing
it back.
The printer settings saved with your publication are refreshed when you
change the printer. Publisher loses the previous settings and is forced to
check the settings in Windows Control Panel. When you change the printer,
and exit the dialog box, Publisher checks the Control Panel settings for
that printer. When you then reset it to your original printer, Publisher is
forced to check the settings again, and now the settings made in Control
Panel are set as options for your publication.
| Modification Type: | Minor | Last Reviewed: | 8/16/2005 |
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| Keywords: | kbbug kbprint KB121536 |
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