Policy about helping a user with a forgotten password for Money files (121220)



The information in this article applies to:

  • Microsoft Money Deluxe 2006
  • Microsoft Money Premium 2006
  • Microsoft Money Small Business 2006
  • Microsoft Money Standard 2006
  • Microsoft Money 2005 Deluxe
  • Microsoft Money 2005 Premium
  • Microsoft Money 2005 Small Business
  • Microsoft Money 2005 Standard
  • Microsoft Money 2004 Deluxe
  • Microsoft Money 2004 Premium
  • Microsoft Money 2004 Small Business
  • Microsoft Money 2004 Standard
  • Microsoft Money 2003 Deluxe
  • Microsoft Money Deluxe 2002
  • Microsoft Money 2001
  • Microsoft Money 2000
  • Microsoft Money 2000 Business and Personal
  • Microsoft Money 99
  • Microsoft Money 98
  • Microsoft Money 98 Deluxe Edition
  • Microsoft Money 98 Financial Suite
  • Microsoft Money 97

This article was previously published under Q121220

SUMMARY

The following is our policy about assisting customers with their forgotten passwords for their Microsoft Money files:

Microsoft cannot help users in opening files that have been protected with a password. There are legal risks associated with doing this. We do not have the resources available to thoroughly investigate such requests to guarantee that there are no misrepresentations nor disputes of ownership of files. Software and consultants are available to help users to legitimately regain access to files they have protected with a password.

MORE INFORMATION

There are third-party software programs that can help users regain access to password-protected files for some programs.

Modification Type:MinorLast Reviewed:8/22/2006
Keywords:kbSecurity kb3rdparty kbinfo kbpolicy KB121220