20 Second Delay in Keystrokes and Mouse Movements in TCP/IP-32 (121057)


The information in this article applies to:

  • Microsoft TCP/IP-32 for Windows for Workgroups 3.11
  • Microsoft Windows for Workgroups 3.11
This article was previously published under Q121057

SYMPTOMS

There may be a 20 second delay in keystrokes and mouse movements when you are running Windows for Workgroups version 3.11 with TCP/IP-32. This delay may be repeated at intervals of 5 to 10 minutes.

This problem occurs when TCP/IP is NOT the default protocol, and the Enable LMHOSTS Lookup check box is selected in Network Setup.

After your computer stops responding (hangs) for approximately 20 seconds, the following message appears:
DOS Error 53: The computer name specified in the network path cannot be located.

WORKAROUND

To work around this problem, make TCP/IP the default protocol.

STATUS

Microsoft has confirmed this to be a problem in TCP/IP-32. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Modification Type:MajorLast Reviewed:10/13/2003
Keywords:KB121057
©2003 Microsoft Corporation. All rights reserved.