Print Screen Hangs Machine After Exiting Windows or WFWG (121025)
The information in this article applies to:
- Microsoft Windows 3.1
- Microsoft Windows 3.11
- Microsoft Windows for Workgroups 3.1
- Microsoft Windows for Workgroups 3.11
This article was previously published under Q121025 SYMPTOMS
When you are using the Novell IPXODI protocol stack and you quit Windows or
Windows for Workgroups, your machine stops responding (hangs) when you
press the Print Screen key.
Other problems can also occur when you press the Print Screen key with this
configuration. These include the system rebooting, receiving an EMM
exception error message, or receiving a
Divide by zero
error message.
CAUSE
Microsoft has confirmed this to be an incompatibility between the IPXODI
stack and Windows/Windows for Workgroups. We are researching this problem
and will post new information here in the Microsoft Knowledge Base as it
becomes available.
WORKAROUND
To work around these problems, use IPX.COM instead of IPXODI.COM.
Running WIN /N prevents these problems in Windows for Workgroups 3.11;
however, it also results in the loss of all Windows for Workgroups and
NetWare networking features.
MORE INFORMATION
Modification Type: | Major | Last Reviewed: | 12/5/2003 |
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Keywords: | KB121025 |
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