Undocked Laptop RAS Server Cannot See Connected RAS Client (120457)


The information in this article applies to:

  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Server 3.5
This article was previously published under Q120457
3.50
WINDOWS
kbnetwork

SYMPTOMS

When a RAS client dials into a RAS server that is undocked from its docking station, the RAS server cannot see the client through the usual means such as Net View, Net Use, Send Message from Radadmin, etc):

  • "Net View \\<client>" reports: Error 53 - Network path not found
  • Rasadmin "Send Message" reports: The message alias could not be found on the network
NOTE: The RAS client can see and access network resources on the RAS server: the problem is that the server cannot see the client.

CAUSE

When it is on an undocked laptop, the RAS server must be configured for "view this computer only" in RAS Setup.

RESOLUTION

Control Panel->Network->Configure RAS->Network->NetBEUI / TCP/IP / IPX- >Configure).

The RAS server now can see the client.
Modification Type:MajorLast Reviewed:11/3/2003
Keywords:KB120457
©2003 Microsoft Corporation. All rights reserved.