Writer/Artist: Starts in Black and White (119060)


The information in this article applies to:

  • Microsoft Creative Writer for the Macintosh 1.0
  • Microsoft Creative Writer for the Macintosh 1.1
  • Microsoft Creative Writer for the Macintosh 1.1a
  • Microsoft Fine Artist for the Macintosh 1.0
  • Microsoft Fine Artist for the Macintosh 1.1
  • Microsoft Fine Artist for the Macintosh 1.1a
This article was previously published under Q119060

SYMPTOMS

Creative Writer and/or Fine Artist may start in black and white on a color Macintosh monitor.

CAUSE

This will occur if the memory allocation to the application is less than 1536K.

MORE INFORMATION

Setup checks for available memory on the Macintosh before it allocates a specific amount of memory to Creative Writer or Fine Artist. It is likely that when Setup was run, it perceived that there was not a lot of memory available on the Macintosh, and allocated 1536K or less to the application.

The following are the default memory allocations on a Macintosh with adequate available memory:

Suggested: 4096K
Minimum: 1024K
Preferred: 4096K

RESOLUTION

To resolve this problem, follow these steps:
  1. From the Apple menu, choose About This Macintosh to see how much total memory exists on the computer, and to determine the largest unused block. (On System 6.x Macintoshes, choose About the Finder.)
  2. If there is enough memory available, allocate more memory to the application. Do not allocate more than the largest unused block.

    If there is not enough memory available, see the "Apple Macintosh User's Guide" for information about memory management on the Macintosh.
After following these steps, the application(s) should run in color.
Modification Type:MajorLast Reviewed:11/24/2003
Keywords:KB119060
©2003 Microsoft Corporation. All rights reserved.