FAX: ErrMsg: Cannot Find or Open M:\FAX\*.ICX file (118994)
The information in this article applies to:
- Microsoft Mail Gateway to Fax 3.0
- Microsoft Mail Gateway to Fax 3.0a
This article was previously published under Q118994 SYMPTOMS
When an incoming fax image is received, the Microsoft Mail Gateway to FAX
may generate the error message "Cannot find or open *.ICX" if you are
using the spool printing option on a Novell Netware network. (The option
sends the fax image to the printer on receipt. When it is on, the
PROFILE.GLB file has the FAXIn Mode set to SPOOL orVIEW+SPOOL.)
CAUSE
The FAX Gateway spawns the program MAKEDCX.EXE and generates the *.ICX
file, which the PPB.EXE program uses to print the fax image. The error
indicates that the MAKEDCX.EXE program is failing to create or open the
*.ICX file because the network operating system is not finding the file.
RESOLUTION
Use the Novell MAP ROOT command to define the Microsoft Mail database and
executables drives and directories to be at the root level.
| Modification Type: | Major | Last Reviewed: | 10/2/2003 |
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| Keywords: | KB118994 |
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