Err Msg with Word or Excel Installed: Cannot Read from Drive C (118574)
The information in this article applies to:
- Microsoft Windows for Workgroups 3.11
This article was previously published under Q118574 SYMPTOMS
When you run some Windows-based applications under Windows for Workgroups,
the following error message is displayed on some systems:
Cannot Read from Drive C
This error occurs with the following applications:
- Microsoft Excel 5.0 for Windows
- Microsoft Word 6.0 for Windows
- Microsoft Works 3.0 for Windows
CAUSE
This error can occur if the following Device= line is missing from the
CONFIG.SYS file:
device=c:\windows\ifshlp.sys
RESOLUTION
Open the CONFIG.SYS file in a text editor (such as Windows Notepad) and add
the following line
device=<c:\windows>\ifshlp.sys
where <c:\windows> is your Windows for Workgroup program directory.
MORE INFORMATION
The IFSHLP.SYS file is used to provide real-mode support for the
Installable File System (IFS) Manager, which is responsible for passing
data to the appropriate device, whether the device is installed locally or
elsewhere on the network.
| Modification Type: | Major | Last Reviewed: | 10/9/1999 |
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| Keywords: | KB118574 |
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