Err Msg: "Access Denied" on Backup or Update of RAS Temp File (113710)
The information in this article applies to:
- Microsoft Windows NT Server 3.1
- Microsoft Windows NT Workstation 3.1
- Microsoft Windows NT Advanced Server 3.1
This article was previously published under Q113710 SYMPTOMS
When a Remote Access Service (RAS) Server is running, and you attempt to
either backup the root directory using NTBackup or update the Emergency
Repair Disk using REPAIR.EXE from the Windows NT 3.1 Resource Kit, the
following error message appears:
Copy %systemroot%\System32\RAS41766.TEM
Access Denied.
Abort or Retry.
CAUSE
The RAS Server initialization code creates the temporary file RAS41766.TEM
in the %systemroot%\System32 directory when starting RAS and deletes it
when RAS is stopped. The location for this temporary file is not user
selectable. When you perform a disk backup or an update to the Emergency
Repair Disk, Windows NT tries to access this file. Because Windows NT
security only allows access to this file by the RAS Server initialization
code (the file's parent process), NTBACKUP.EXE or REPAIR.EXE are denied
access resulting in the above error.
RESOLUTION
To work around this problem, stop RAS before attempting to backup your disk
with NTBackup or update the Emergency Repair Disk.
STATUS
Microsoft has confirmed this to be a problem in Windows NT and Windows NT
Advanced Server version 3.1. This problem has been corrected in Windows NT
Workstation and Windows NT Server version 3.5.
| Modification Type: | Major | Last Reviewed: | 11/20/2003 |
|---|
| Keywords: | KB113710 |
|---|
|