PC DirSync: Export Required If Server Restored from Backup (113453)

This article was previously published under Q113453

If the directory synchronization (Dir-Sync) server for Microsoft Mail is restored from backup, all requestor postoffices must have a full list of addressees submitted to the Dir-Sync server in order to resynchronize their address lists with the server's address list.

After the server is restored from a backup copy, the address lists stored on the server are out of date. There is no mechanism for the server to request an update from the requestors, and the current structure of Dir- Sync does not maintain updates on the requestors once the server has processed them. Therefore, until the requestors perform a Config, Dir-Sync, Requestor, Export, the server will not receive the requestors' last updates (updates that occurred immediately before the restore operation). Future updates will be processed correctly; however, there will be a "hole" in the server's lists for the missing transactions.