PC DOS: Err Msg: Notice 50 Folder Damaged... (112908)


The information in this article applies to:

  • Microsoft Mail for PC Networks 2.1x, when used with:
    • the operating system: MS-DOS
  • Microsoft Mail for PC Networks 3.0, when used with:
    • the operating system: MS-DOS
  • Microsoft Mail for PC Networks 3.0a, when used with:
    • the operating system: MS-DOS
  • Microsoft Mail for PC Networks 3.2, when used with:
    • the operating system: MS-DOS
This article was previously published under Q112908

SYMPTOMS

When you access folders or Mail messages by selecting Folders from the MS-DOS client, the following error may occur:
Notice 50
Folder Damaged Contact Administrator

CAUSE

This error occurs if the folder containing the message has been corrupted.

RESOLUTION

To determine which folder file in the database is corrupt, the administrator should run DUMPIDX.EXE from the user's private folder subdirectory MAILDATA\FOLDERS\LOC\<HEXID> (use the LISTUSER utility to determine the user's hexadecimal filename), by typing the following command:

dumpidx -n xxxxxxxx.idx

This command will dump the folder's English names and their associated hexadecimal names.

Once you know the hexadecimal name of the corrupt folder, you can either restore the folder from a backup copy or run the FIXFLD.EXE utility:
  1. Rename XXXXXXXX.FLD (the damaged folder) to XXXXXXX.BAD.
  2. Run the following command from the directory containing the damaged folder:

    fixfld xxxxxxxx.bad xxxxxxxx.fld

    (This command will run the FIXFLD utility against the .BAD file and create the repaired .FLD file.)
  3. From the Mail Administrator program (ADMIN.EXE), select Local Admin, Folders, Compress.

MORE INFORMATION

The DUMPIDX utility is available as part of the Database Maintenance Utilities. For more information about the LISTUSER utility and how to obtain it, please see the following article in the Microsoft Knowledge Base:

99419 PC DB: Database Maintenance Utilities (Complete)

Modification Type:MajorLast Reviewed:10/26/2000
Keywords:KB112908
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