PC Adm: Err Msg: Notice 31 Error Loading Template (112898)


The information in this article applies to:

  • Microsoft Mail for PC Networks 2.1x
  • Microsoft Mail for PC Networks 3.0
  • Microsoft Mail for PC Networks 3.0a
  • Microsoft Mail for PC Networks 3.2
This article was previously published under Q112898

SYMPTOMS

When you add a new user to a postoffice address list, the following error may occur:
Notice 31
Error Loading Template

CAUSE

This error can be caused by a corrupted or incorrectly created or modified ADMIN.TPL file.

RESOLUTION

To test for a corrupted or incorrectly edited file:
  1. Rename ADMIN.TPL.

    NOTE: This will prevent the system from using it.
  2. Create a new test user. If no error messages are generated, the problem probably lies with the file syntax.
  3. Restore a valid copy of the ADMIN.TPL file from a backup copy or edit the existing file to ensure that the syntax is correct.
Modification Type:MajorLast Reviewed:11/16/1999
Keywords:KB112898
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