PC MAPI: Err Msg: Cannot Open Help File (112270)
The information in this article applies to:
- Microsoft Mail for Windows 3.0
- Microsoft Mail for Windows 3.0b
- Microsoft Mail for Windows 3.2
This article was previously published under Q112270 SYMPTOMS
Choose Send from the File menu of version 2.0c of Microsoft Word for
Windows. Choose Help from the Send Note dialog box and then choose
Contents. The following error message appears:
Cannot Open Help File
CAUSE
The MAPIHELP= parameter in the MSMAIL.INI file points to the location of
the Simple MAPI help file, MSMAIL.HLP. This parameter is created by Mail.
If you run Word prior to running Mail, the parameter is not created and the
location of MSMAIL.HLP remains unknown.
RESOLUTION
Add the MAPIHELP= line with the full path of MSMAIL.HLP to the MSMAIL.INI
file in the [Microsoft Mail] section.
| Modification Type: | Major | Last Reviewed: | 11/19/2003 |
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| Keywords: | KB112270 |
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