Problems Sending Faxes to European Numbers (111830)
The information in this article applies to:
- Microsoft Windows for Workgroups 3.11
This article was previously published under Q111830 SYMPTOMS
When you try to send a fax to a European number, Microsoft At Work PC Fax
continues trying to dial the number but never actually send the fax. At
Work PC Fax does not generate an error in this situation.
CAUSE
European phones usually transmit ring signals at the same pitch as a
United States busy signal. Although most modems can distinguish between the
two, some cannot. This prevents the fax from being sent since it detects a
busy signal.
WORKAROUND
To work around this problem, enable the Blind Dialing option in Control
Panel. To do this, choose the Fax icon, choose Setup, and then choose
Dialing. In the Dialing dialog box, select the Blind Dialing option, then
restart Microsoft Mail.
NOTE: A disadvantage to this workaround is that it disables redial for
other numbers.
| Modification Type: | Major | Last Reviewed: | 10/15/1999 |
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| Keywords: | KB111830 |
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