Gateway Telepath Modem Doesn't Work Correctly Under RAS (111254)
The information in this article applies to:
- Microsoft Windows NT Server 3.1
- Microsoft Windows NT Workstation 3.1
- Microsoft Windows NT Advanced Server 3.1
This article was previously published under Q111254 SYMPTOMS
If your Gateway Telepath modem is one of the new OEM (original equipment
manufacturer) versions of a U.S. Robotics Sportster 14400 and is configured
as a Telepath under Remote Access Service (RAS), it may not answer or call
correctly.
CAUSE
This problem occurs because Gateway changed suppliers of their modems and
are selling U.S. Robotics OEM modems.
RESOLUTION
To avoid this problem, set up the modem for a U.S. Robotics Sportster 14400
if the Telepath settings don't work.
To determine if the modem is an original Telepath modem, see if there is a
daughter board attached. If there is, it is an original Telepath modem.
The products included here are manufactured by vendors independent of
Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.
| Modification Type: | Major | Last Reviewed: | 4/9/2004 |
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| Keywords: | kbHardware KB111254 |
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