PC Forms: Errors When Opening E-Forms Under Windows NT (110094)



The information in this article applies to:

  • Microsoft Electronic Forms Designer, when used with:
    • Microsoft Mail for PC Networks 3.0
    • Microsoft Mail for PC Networks 3.2

This article was previously published under Q110094

SYMPTOMS

When you choose an E-form that was created using version 1.0 of the Microsoft Electronic Forms Designer from the Browser application, you may receive one of the following error messages:
Another machine is already signed in with the username you have entered. Sign out from the other machine and try again.

-or-

MAPI_FAILURE

CAUSE

The above errors may appear if you open the custom form from version 3.0 or 3.2 of the 16-bit Microsoft Mail for Windows client running under the Microsoft Windows NT operating system. If the 16-bit MAPI.DLL file is not located in the WINNT\SYSTEM32 directory, the search path will find the 32-bit MAPI.DLL file in that directory and will attempt to open a second MAPI session.

RESOLUTION

To resolve this problem, copy the MAPI.DLL file from the WINNT\SYSTEM directory to the WINNT\SYSTEM32 directory. When an E-form is launched, it will find the 16-bit version of MAPI.DLL, which is the one that is used by the 16-bit Mail client.

Modification Type:MinorLast Reviewed:8/16/2005
Keywords:KB110094