PC Forms: Message Class Not Preserved When Forwarding (104818)
The information in this article applies to:
- Microsoft Electronic Forms Designer, when used with:
- Microsoft Mail for PC Networks 3.0
- Microsoft Mail for PC Networks 3.2
This article was previously published under Q104818 SYMPTOMS
When a message created with version 1.0 of Microsoft Electronic Forms
Designer is forwarded from a version 3.0, 3.0b, or 3.2 Microsoft Mail for
Windows user who does not have E-Forms installed, the message arrives as a
text message with the following error message:
Displaying this message correctly requires a custom E-Form that is
not available, or is incorrectly installed. Please contact your
network administrator for more information.
CAUSE
The message class is not preserved when a message is forwarded from a
Windows client that does not have E-Forms installed and that does not
understand the message class.
To the client that forwarded the message, the E-Form is a message of
unknown class. Mail converts the message to a standard note so the Windows
client cannot delete class-specific information from the message. Deleting
the message class definition causes the above error when the forwarded
message is read.
STATUS
Microsoft has confirmed this to be a problem in versions 3.0, 3.0b, and 3.2
of Microsoft Mail for Windows. We are researching this problem and will
post new information here in the Microsoft Knowledge Base as it becomes
available.
| Modification Type: | Minor | Last Reviewed: | 8/16/2005 |
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| Keywords: | KB104818 |
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