SYMPTOMS
If you install Windows NT 3.1 on a Reply Model 32 MCA computer with
the onboard AT IDE controller shipped with the machine, the following
STOP message appears:
Stop 0x0000007B (0xff962BA8,0x00000000,0x00000000,0x00000000)
Inaccessible_boot_device
This error will occur while attempting to load Windows NT to complete
the GUI portion of Setup. Setup will also hang, without a stop
screen, on the Reply PS/2 Models 50, 55, 60/80 and 70 using the same
onboard AT IDE controller. With these models, Setup will hang while
attempting to load Windows NT to complete the GUI portion of Setup at
the blue screen containing the following:
Microsoft Windows NT ver.3.1
[x kb of memory]
where x represents the amount of memory on the system.
All of the systems mentioned above work correctly with ESDI or SCSI
hard drive controllers.
The Reply Model 32 and Reply PS/2 Models 50, 55, 60/80 and 70 are all
on the Windows NT Hardware Compatibility List (HCL). However, they
were only tested with ESDI and SCSI controllers.
STATUS
Microsoft has confirmed this to be a problem in Windows NT and Windows NT
Advanced Server version 3.1. This problem was corrected in the latest U.S.
Service Pack for Windows NT and Windows NT Advanced Server version 3.1.
For
information on obtaining the Service Pack, query on the following word in
the Microsoft Knowledge Base (without the spaces):
The product included here is manufactured by a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding this
product's performance or reliability.