Remote Access Error 1055: The Service Database Is Locked (103126)
The information in this article applies to:
- Microsoft Windows NT Advanced Server 3.1
- Microsoft Windows NT Server 3.1
- Microsoft Windows NT Workstation 3.1
This article was previously published under Q103126 SUMMARY
You cannot start Remote Access Phone Book with the Network Control
Panel RAS configuration screen open if you have the RAS Server service
running. Doing so results in a popup error message:
Cannot Start RAS Manager. Error 1055: The service database is locked.
Go to Control Panel and start the Network application. Select RAS from
the installed software box and choose Configure. If you start RAS
Phone Book in this state, you receive the above error.
When you initially start RAS Phone Book, you are actually starting the
Remote Access Connection Manager service. If you go to a command
prompt and type "net start" (without the quotation marks) with RAS
running, you see this service. The error is actually caused because
this service is unable to read the Registry while it is in use by the
Network application. In addition, if you edit a RAS entry in Control
Panel, you must close the Network application out before starting RAS
Phone.
This error is not found in the normal RAS Phone help error list.
| Modification Type: | Major | Last Reviewed: | 11/20/2003 |
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| Keywords: | KB103126 |
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