Error Message: STOP: C0000221 Unknown Hard Error or STOP: C0000221 STATUS_IMAGE_CHECKSUM_MISMATCH (101096)
The information in this article applies to:
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional
- Microsoft Windows 2000 Datacenter Server
- Microsoft Windows NT Server 3.1
- Microsoft Windows NT Server 3.5
- Microsoft Windows NT Server 3.51
- Microsoft Windows NT Server 4.0
- Microsoft Windows NT Workstation 3.1
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Workstation 4.0
- Microsoft Windows NT Advanced Server
This article was previously published under Q101096 SYMPTOMS
The following STOP message appears when a critical system file or other
file needed to load Windows is corrupted:
STOP: C0000221 unknown hard error
<path>\<file name>
Alternatively, the error may read as follows:
STOP: 0xC0000221 unknown hard error
c:\winnt\system32\ntdll.dll (or other specific file/driver)
In Windows 2000 the error reads as follows:
STOP: 0xC0000221 STATUS_IMAGE_CHECKSUM_MISMATCH
<path>\<file name>
This error can appear in many different formats, ranging from a blue
system error screen to a dialog box. The type of format depends on how
much of the operating system was loaded when the corrupted file was
detected.
CAUSE
If you receive this error message, the file listed in the
error message is corrupted.
RESOLUTION
To resolve this issue, you need to either obtain a new copy of the file
or reinstall Windows. If reinstallation fails to solve the problem, a hardware or network problem may exist.
| Modification Type: | Major | Last Reviewed: | 5/6/2003 |
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| Keywords: | kbother kbprb KB101096 |
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