TITLE: Microsoft Windows XP Fix for USB 2.0 Driver Issues (Q836959)

VERSION: 1.00 Rev. A
DESCRIPTION:
This installs Microsoft USB 2.0 Upgrades for the desktop models listed with 
Windows XP and Service Pack 1.

It corrects an issue where the computer may lock up when trying to bring it out 
of standby or out of hibernation with external USB devices attached. This has 
been reproduced on both IDE and SATA drive systems.

For more details, refer to Microsoft Knowledge Base article 826959. 

 

PURPOSE: Routine
SOFTPAQ NUMBER: SP24493
SUPERSEDES: None
EFFECTIVE DATE: July 18, 2003
CATEGORY: Operating System - Enhancements and QFEs
SSM SUPPORTED: Yes

PRODUCT TYPE(S):
Desktops

HARDWARE PRODUCT MODEL(S):
HP Compaq d330 microtower: All Models
HP Compaq d330 slim tower: All Models
HP Compaq d530 convertible minitower: All Models
HP Compaq d530 small form factor: All Models
HP Compaq d530 ultra-slim desktop: All Models
HP rp5000: All Models

SOFTWARE PRODUCT(S):
None

OPERATING SYSTEM(S): 
Microsoft Windows XP Home Edition
Microsoft Windows XP Professional

LANGUAGE(S): 
Global

ENHANCEMENTS: 
N/A

PREREQUISITES: 
N/A

INSTALLATION INSTRUCTIONS: 
HOW TO USE: 
  1. Download the SoftPaq .EXE file to a directory on your hard drive.
  2. Execute the downloaded file and follow the on-screen instructions.
Copyright (c) 2003 Hewlett-Packard Development Company, L.P.