TITLE: Microsoft Windows XP Fix for USB 2.0 Driver Issues (Q836959) VERSION: 1.00 Rev. A DESCRIPTION: This installs Microsoft USB 2.0 Upgrades for the desktop models listed with Windows XP and Service Pack 1. It corrects an issue where the computer may lock up when trying to bring it out of standby or out of hibernation with external USB devices attached. This has been reproduced on both IDE and SATA drive systems. For more details, refer to Microsoft Knowledge Base article 826959.PURPOSE: Routine SOFTPAQ NUMBER: SP24493 SUPERSEDES: None EFFECTIVE DATE: July 18, 2003 CATEGORY: Operating System - Enhancements and QFEs SSM SUPPORTED: Yes PRODUCT TYPE(S): Desktops HARDWARE PRODUCT MODEL(S): HP Compaq d330 microtower: All Models HP Compaq d330 slim tower: All Models HP Compaq d530 convertible minitower: All Models HP Compaq d530 small form factor: All Models HP Compaq d530 ultra-slim desktop: All Models HP rp5000: All Models SOFTWARE PRODUCT(S): None OPERATING SYSTEM(S): Microsoft Windows XP Home Edition Microsoft Windows XP Professional LANGUAGE(S): Global ENHANCEMENTS: N/A PREREQUISITES: N/A INSTALLATION INSTRUCTIONS: HOW TO USE:
- This is an initial release.
- OPERATING SYSTEM(S): -Microsoft Windows XP 32-bit Home, Service Pack 1. -Microsoft Windows XP 32-bit Professional, Service Pack 1.
Copyright (c) 2003 Hewlett-Packard Development Company, L.P.
- Download the SoftPaq .EXE file to a directory on your hard drive.
- Execute the downloaded file and follow the on-screen instructions.