TITLE: Windows XP IntelIDE.sys File Update for ICH-4 Support

VERSION: 1.0 Rev. A
DESCRIPTION:
This fixes a problem under Windows XP Home and Professional on a computer with 
an Intel ICH4 southbridge.  The driver that is used for the IDE controller may 
be the generic Pciide.sys driver instead of the correct Intelide.sys driver.  
If the computer has hot-swappable drive bays, the computer may stop responding 
when you swap between two ultra DMA devices.  This occurs because Pciide.sys 
does not support this type of swapping.  

For further information, refer to Microsoft Knowledge Base article 322359. 

 

PURPOSE: Routine
SOFTPAQ NUMBER: SP24450
SUPERSEDES: None
EFFECTIVE DATE: May 21, 2003
CATEGORY: Operating System - Enhancements
SSM SUPPORTED: Yes

PRODUCT TYPE(S):
Desktops

HARDWARE PRODUCT MODEL(S):
Compaq Evo D310 Desktop: All Models
Compaq Evo D310 Microtower: All Models
Compaq Evo D310 Slim Tower: All Models
Compaq Evo D320 Desktop: All Models
Compaq Evo D510 e-pc: All Models
Compaq Evo D510 Small Form Factor: All Models
Compaq Evo D510 USDT: All Models

SOFTWARE PRODUCT(S):
None

OPERATING SYSTEM(S): 
Microsoft Windows XP Home Edition
Microsoft Windows XP Professional

LANGUAGE(S): 
Global

ENHANCEMENTS: 


PREREQUISITES: 
N/A

INSTALLATION INSTRUCTIONS: 
HOW TO USE:

  1. Download the SoftPaq .EXE file to a directory on your hard drive.
  2. Execute the downloaded file and follow the on-screen instructions.
Copyright (c) 2003 Hewlett-Packard Development Company, L.P.