TITLE: Microsoft Windows 2000 SP3 Fix for USB 2.0 Driver Issues

VERSION: 1.0 Rev. A
DESCRIPTION:
This replaces the USB 2.0 driver for the models listed below running Windows 
2000 with Service Pack 3, in order to fix the following issues:

 - Universal Serial Bus (USB) devices are not detected when you restart the 
computer.
 - USB devices are not detected after you resume the computer from hibernation 
or standby.
 - The computer uses 100 percent of the CPU time when you move the USB mouse.
 - The computer stops responding (hangs) when you resume the computer from 
standby when a 
   USB mouse is connected.
 - The computer takes a long time to start or resume when a USB device is 
connected.
 - A yellow exclamation point with a Code 28 or Code 31 is displayed on a USB 
device in 
   Device Manager.
 - USB 2.0 Hi-Speed devices are detected as Full-Speed (USB 1.1) devices when 
your computer resumes from hibernation even though they are plugged in to a USB 
2.0-capable port.

For further information, refer to Microsoft Knowledge Base article 810090. 

 

PURPOSE: Routine
SOFTPAQ NUMBER: SP24284
SUPERSEDES: None
EFFECTIVE DATE: February 6, 2004
CATEGORY: Operating System - Enhancements
SSM SUPPORTED: Yes

PRODUCT TYPE(S):
Desktops

HARDWARE PRODUCT MODEL(S):
HP Compaq d330 microtower: All Models
HP Compaq d330 slim tower: All Models
HP Compaq d530 convertible minitower: All Models
HP Compaq d530 small form factor: All Models
HP Compaq d530 ultra-slim desktop: All Models
HP d325 microtower: All Models

SOFTWARE PRODUCT(S):
None

OPERATING SYSTEM(S): 
Microsoft Windows 2000

LANGUAGE(S): 
Global

ENHANCEMENTS: 
N/A

PREREQUISITES: 
N/A

INSTALLATION INSTRUCTIONS: 
HOW TO USE:
 
  1. Download the SoftPaq .EXE file to a directory on your hard drive.
  2. Execute the downloaded file and follow the on-screen instructions.
Copyright (c) 2004 Hewlett-Packard Development Company, L.P.