TITLE: Microsoft Windows 2000 SP3 Fix for USB 2.0 Driver Issues VERSION: 1.0 Rev. A DESCRIPTION: This replaces the USB 2.0 driver for the models listed below running Windows 2000 with Service Pack 3, in order to fix the following issues: - Universal Serial Bus (USB) devices are not detected when you restart the computer. - USB devices are not detected after you resume the computer from hibernation or standby. - The computer uses 100 percent of the CPU time when you move the USB mouse. - The computer stops responding (hangs) when you resume the computer from standby when a USB mouse is connected. - The computer takes a long time to start or resume when a USB device is connected. - A yellow exclamation point with a Code 28 or Code 31 is displayed on a USB device in Device Manager. - USB 2.0 Hi-Speed devices are detected as Full-Speed (USB 1.1) devices when your computer resumes from hibernation even though they are plugged in to a USB 2.0-capable port. For further information, refer to Microsoft Knowledge Base article 810090.PURPOSE: Routine SOFTPAQ NUMBER: SP24284 SUPERSEDES: None EFFECTIVE DATE: February 6, 2004 CATEGORY: Operating System - Enhancements SSM SUPPORTED: Yes PRODUCT TYPE(S): Desktops HARDWARE PRODUCT MODEL(S): HP Compaq d330 microtower: All Models HP Compaq d330 slim tower: All Models HP Compaq d530 convertible minitower: All Models HP Compaq d530 small form factor: All Models HP Compaq d530 ultra-slim desktop: All Models HP d325 microtower: All Models SOFTWARE PRODUCT(S): None OPERATING SYSTEM(S): Microsoft Windows 2000 LANGUAGE(S): Global ENHANCEMENTS: N/A PREREQUISITES: N/A INSTALLATION INSTRUCTIONS: HOW TO USE:
- This is an initial release.
- OPERATING SYSTEM(S): Microsoft Windows 2000, Service Pack 3
Copyright (c) 2004 Hewlett-Packard Development Company, L.P.
- Download the SoftPaq .EXE file to a directory on your hard drive.
- Execute the downloaded file and follow the on-screen instructions.