TITLE: Microsoft Windows 2000 Intelide.sys Fix for ICH4 Drive Swapping Lockup 
Issue

VERSION: 1.0 Rev. A
DESCRIPTION:
This SoftPaq contains an correction of a problem under Windows 2000 on a 
computer with an Intel ICH4 southbridge. The driver that is used for the IDE 
controller may be the generic Pciide.sys driver instead of the correct 
Intelide.sys driver. If the computer has hot-swappable drive bays, the computer 
may stop responding (lock up) when you swap between two ultra DMA devices. This 
occurs because Pciide.sys does not support this type of swapping. 

For further information, refer to Microsoft Knowledge Base article 322359. 

This is an initial release.
 

PURPOSE: Routine
SOFTPAQ NUMBER: SP24180
SUPERSEDES: None
EFFECTIVE DATE: May 21, 2003
CATEGORY: Operating System - Enhancements
SSM SUPPORTED: Yes

PRODUCT TYPE(S):
Desktops

HARDWARE PRODUCT MODEL(S):
Compaq Evo D310 Desktop: All Models
Compaq Evo D310 Microtower: All Models
Compaq Evo D310 Slim Tower: All Models
Compaq Evo D320 Desktop: All Models
Compaq Evo D510 Convertible Minitower: All Models
Compaq Evo D510 e-pc: All Models
Compaq Evo D510 Small Form Factor: All Models
Compaq Evo D510 USDT: All Models

SOFTWARE PRODUCT(S):
None

OPERATING SYSTEM(S): 
Microsoft Windows 2000

LANGUAGE(S): 
Global

ENHANCEMENTS: 
N/A

PREREQUISITES: 
N/A

INSTALLATION INSTRUCTIONS: 
HOW TO USE: 
Download the SoftPaq .EXE file to a directory on your hard drive.
Execute the downloaded file and follow the on-screen instructions.


Copyright (c) 2003 Hewlett-Packard Development Company, L.P.